Delivery
- UK Standard Shipping: £2.95 (5-10 working days)
- Complimentary UK standard shipping for orders over £75 (5-10 working days)
- Next Working Day Mainland UK shipping (before 1pm) charges are £5.95 (next day)
Please consider delivering to your work address if your item is large and therefore requires a person present to receive it. Once the product has been dispatched, we are unable to alter the delivery address. For next working day delivery via courier; please ensure you order is placed with us by 1 pm (GMT).
- Standard Europe shipping charges are complimentary (5-15 working days)
- Premium Europe shipping charges are 9.95€ (1-3 working days)
Please consider delivering to your work address if your item is large and therefore requires a person present to receive it. Once the product has been dispatched, we are unable to alter the delivery address. For Express delivery via courier; please ensure you order is placed with us by 1 pm (GMT).
For any orders outside the UK additional custom fees or taxes may apply.
Please note: For any orders outside the UK additional custom fees or taxes may apply.
Australia
- Standard Delivery: 15 AUD
- Express Delivery: 20 AUD
- Complimentary Delivery if you spend more than: 240 AUD
Brazil
- Standard Delivery: 40 BRL
- Express Delivery: 70 BRL
- Complimentary Delivery if you spend more than: 800 BRL
Canada
- Standard Delivery: 10 CAD
- Express Delivery: 20 CAD
- Complimentary Delivery if you spend more than: 210 CAD
Czech Republic
- Standard Delivery: Complimentary
- Express Delivery: 255 CZK
Denmark
- Standard Delivery: Complimentary
- Express Delivery: 80 DKK
Hong Kong
- Standard Delivery: 65 HKD
- Express Delivery: 105 HKD
- Complimentary Delivery if you spend more than: 1,200 HKD
Israel
- Standard Delivery: 35 ILS
- Express Delivery: 55 ILS
- Complimentary Delivery if you spend more than: 600 ILS
Japan
- Standard Delivery: 1,275 JPY
- Express Delivery: 2,000 JPY
- Complimentary Delivery if you spend more than: 23,000 JPY
South Korea
- Standard Delivery: 11,460 KRW
- Express Delivery: 18,000 KRW
- Complimentary Delivery if you spend more than: 200,000 KRW
Mexico
- Standard Delivery: 150 MXN
- Express Delivery: 240 MXN
- Complimentary Delivery if you spend more than: 2,700 MXN
New Zealand
- Standard Delivery: 15 NZD
- Express Delivery: 25 NZD
- Complimentary Delivery if you spend more than: 260 NZD
Norway
- Standard Delivery: 95 NOK
- Express Delivery: 150 NOK
- Complimentary Delivery if you spend more than: 1,700 NOK
Poland
- Standard Delivery: Complimentary
- Express Delivery: 50 PLN
Qatar
- Standard Delivery: 30 QAR
- Express Delivery: 50 QAR
- Complimentary Delivery if you spend more than: 600 QAR
Saudi Arabia
- Standard Delivery: 30 SAR
- Express Delivery: 50 SAR
- Complimentary Delivery if you spend more than: 600 SAR
Singapore
- Standard Delivery: 11 SGD
- Express Delivery: 20 SGD
- Complimentary Delivery if you spend more than: 210 SGD
Sweden
- Standard Delivery: Complimentary
- Express Delivery: 125 SEK
Switzerland
- Standard Delivery: 8 CHF
- Express Delivery: 10 CHF
- Complimentary Delivery if you spend more than: 140 CHF
Taiwan
- Standard Delivery: 275 TWD
- Express Delivery: 430 TWD
- Complimentary Delivery if you spend more than: 4,900 TWD
United Arab Emirates
- Standard Delivery: 30 AED
- Express Delivery: 50 AED
- Complimentary Delivery if you spend more than: 600 AED
United States
- Standard Delivery: 7.95 USD
- Express Delivery: 12.95 USD
- Complimentary Delivery if you spend more than: 150 USD
Rest of the World
- Standard Delivery: 9 USD
- Express Delivery: 15 USD
- Complimentary Delivery if you spend more than: 150 USD
Provided the item is unworn and completely unmarked, please send it back to us at pampeano, 9 Station Field, Kidlington, OX5 1JD, UK, and we will swap it for the size and/ or design required. Please remember to enclose a cover note with your details, and the details of the exchange required.
If you have had your polo belt personalised and find that you have ordered the wrong size, provided that it is in an unused condition we will exchange it for you. To do this, please send the belt back with a cheque for £20 (payable to pampeano Ltd) enclosed so that we may put the personalisation onto another belt.
You may return your goods and receive a credit for the full amount if received by us within 21 days. We are happy to exchange any items at no charge to you. Proof of purchase is required if not bought online.
Items may be returned and a full refund granted if we receive them within 14 days of you, the consumer, having received them. We must receive the goods within 14 days thereafter. If time has elapsed beyond these criteria we are happy to exchange any items at no charge to you, or issue a credit note if preferred. Proof of purchase is required if not bought online.
Please send your item to pampeano, 9 Station Field, Kidlington, OX5 1JD, UK, together with your purchase details. We recommend that you send it back by recorded delivery.
Our usual returns policy does not apply to personalised products, so please check all details carefully before ordering. Products will be produced exactly as you have stated. Any errors in personalisation details on your part will be your responsibility and the personalised product cannot be returned to pampeano for a refund. If personalised products are faulty, we will of course meet our obligations under the Consumer Guarantees Act to provide a remedy.